taya16 Privacy Policy

1. Introduction

taya16 ("taya16," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the taya16 platform, including the website, mobile platform, games, betting services, and all related features (collectively, the "Platform").

This Privacy Policy ("Policy") explains what personal data we collect from you, how we collect it, why we process it, who we share it with, how long we keep it, and what rights you have in relation to your personal data. This Policy applies to all users of the taya16 Platform, including registered players, prospective players, and visitors to the taya16 website.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. taya16 also adheres to applicable data protection standards required under the PAGCOR regulatory framework.

Please read this Policy carefully. By accessing or using the taya16 Platform, you confirm that you have read, understood, and agree to the collection and processing of your personal data as described in this Policy. If you do not agree, please discontinue use of the Platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, taya16 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes through the Platform.

taya16 operates under the PAGCOR regulatory framework and is responsible for ensuring that personal data collected through the Platform is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect that data.

If you have any questions about how taya16 handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

taya16 collects the following categories of personal data from players and users of the Platform:

3.1 Identity Data

• Full legal name
• Date of birth
• Government-issued identification number (e.g., Philippine National ID, passport, driver's licence)
• Nationality and country of residence
• Profile photograph (where submitted for KYC verification)

3.2 Contact Data

• Email address
• Philippine mobile number
• Residential address (including barangay, city/municipality, province)

3.3 Account Data

• taya16 username and encrypted password
• Account registration date and history
• Account preferences and settings
• Communication preferences

3.4 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account, BPI/BDO/Metrobank account details, Visa/Mastercard card details — stored in tokenized form only)
• Deposit and withdrawal transaction history
• Account balance and bonus balance information

3.5 Gaming & Betting Data

• Game play history, bet amounts, and outcomes
• Sports betting selections and wager history
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

3.6 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs and access timestamps
• Cookie identifiers and similar tracking data (see Section 10)

3.7 Communications Data

• Records of communications between you and taya16 support (live chat transcripts, email correspondence)
• Survey responses and feedback submitted to taya16

4. How We Collect Your Data

taya16 collects personal data through the following means:

• Direct interactions: Data you provide when registering a taya16 account, completing KYC verification, making deposits or withdrawals, placing bets, contacting support, or responding to surveys.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, server logs, and similar tracking technologies (see Section 10).
• Third-party sources: Data received from identity verification providers, payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and PAGCOR or other regulatory bodies where required by law.
• Publicly available sources: In limited circumstances, taya16 may verify information against publicly available records for KYC or AML compliance purposes.

5. How We Use Your Personal Data

taya16 uses your personal data for the following purposes:

taya16 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, taya16 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your taya16 account, process transactions, and provide Platform services.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and NPC regulations.
• Legitimate interests: Processing necessary for taya16's legitimate business interests, including fraud prevention, Platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

7.1 Service Providers

taya16 shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. All service providers are contractually bound to process personal data only on taya16's instructions and to maintain appropriate security standards.

7.2 Regulatory Authorities

taya16 is required by law to disclose certain personal data to regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government agencies, where required by applicable law or court order.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of taya16's business, personal data held by taya16 may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.4 No Sale of Data

taya16 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Period.

8. Data Retention

taya16 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Active account data: Retained for the duration of your taya16 account and for a period of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required under the Anti-Money Laundering Act.
• KYC documents: Retained for five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter for compliance documentation purposes.
• Technical and log data: Retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with taya16's data disposal procedures.

9. Data Security

taya16 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the taya16 Platform.
• Encryption at rest for sensitive personal and financial data stored on taya16 servers.
• Payment card tokenization — taya16 does not store raw card numbers; payment data is tokenized by our PCI-DSS compliant payment processors.
• Access controls — access to personal data is restricted to taya16 personnel and service providers who have a legitimate need to access it, on a least-privilege basis.
• Regular security assessments and penetration testing of the taya16 Platform.
• Incident response procedures — in the event of a personal data breach, taya16 will notify affected players and the National Privacy Commission in accordance with NPC Circular No. 16-03 and applicable breach notification requirements.

10. Cookies & Tracking Technologies

taya16 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The following types of cookies are used:

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the taya16 Platform. For more information on managing cookies in popular browsers, refer to your browser's help documentation.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya16:

• Right to be Informed: The right to be informed of how your personal data is collected and processed — which this Policy fulfils.
• Right of Access: The right to request a copy of the personal data taya16 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your taya16 account settings.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data, subject to taya16's legal and regulatory retention obligations.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact taya16's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request." taya16 will respond to all valid requests within thirty (30) days, in accordance with NPC requirements.

12. Minors & Age Restriction

The taya16 Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gambling regulations. taya16 does not knowingly collect personal data from individuals under the age of 21.

If taya16 discovers or is notified that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the personal data in question, and return any deposits made, in accordance with applicable regulations.

If you are a parent or guardian and believe that your child under 21 has registered a taya16 account or provided personal data to taya16, please contact us immediately at [email protected].

13. Changes to This Privacy Policy

taya16 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, taya16 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the taya16 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how taya16 protects your personal data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by taya16, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe that taya16 has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information on responsible gaming and player protection, please visit our Responsible Gaming page.